Privacy Policy
TrueHill is committed to handling personal information responsibly and transparently.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to individuals who interact with us.
This policy applies to information collected through our website and during advisory inquiries and engagements.
1. Who We Are
TrueHill is a governance-focused advisory firm supporting startups, NGOs, and growth-stage organizations in Nigeria.
For privacy-related questions, contact: hello@thetruehill.com.
2. Information We Collect
We may collect:
- Name
- Organization name
- Role or title
- Email address
- Message and inquiry details
- Basic technical data (such as browser type, IP address, and page usage) to maintain and improve website performance
We collect only information that is relevant to communication, service delivery, and operational security.
3. How We Use Information
We use personal information to:
- Respond to inquiries
- Assess engagement scope and fit
- Communicate about advisory services
- Maintain records of communications
- Improve website reliability and user experience
- Meet legal and regulatory obligations where applicable
We do not use personal information for unrelated purposes.
4. Legal Basis and Governance Context
Our data handling approach is designed to align with the Nigeria Data Protection Act (NDPA) and applicable data protection expectations relevant to our operations.
Where required, we process data on lawful grounds such as consent, legitimate interest, contractual necessity, or legal obligation.
5. Information Sharing
We do not sell personal information.
We may share information only where necessary with:
- Trusted service providers supporting secure communication and operations
- Professional advisers under confidentiality obligations
- Regulators or authorities where legally required
Any sharing is limited to what is necessary for the specific purpose.
6. Data Retention
We retain information only as long as needed for inquiry handling, engagement delivery, legitimate business records, and legal, audit, or compliance requirements.
When information is no longer required, it is securely deleted or anonymized.
7. Data Security
We apply reasonable technical and organizational safeguards to protect information from unauthorized access, loss, misuse, or disclosure.
No system is entirely risk-free, but we maintain practical controls proportionate to our operations.
8. Your Rights
Subject to applicable law, individuals may request to:
- Access personal information
- Correct inaccurate information
- Request deletion where appropriate
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
Requests can be sent to hello@thetruehill.com.
9. Third-Party Services
Our website may use third-party tools (for example, secure form processing or analytics support). Their handling of data is governed by their own policies and controls.
We use third-party services selectively and with operational safeguards.
10. Policy Updates
We may update this Privacy Policy to reflect legal, operational, or service changes.
The latest published version on our website is the applicable version.
Last Updated: March 6, 2026
